We want you to be satisfied, so all courses purchased on Avada can be refunded within 30 days for only technical reasons like software and system compatibility. For whatever reason, if you don’t want the course, raise a refund request at firstname.lastname@example.org and only 50% of the fees will be refunded for genuine reasons because it’s a digital course and we can’t delete access.
Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for wallet refunds. For more information, please see below.
How to Request a Refund
You can quickly request a refund by contacting our support team. You can also make a refund request by clicking on the ellipses at the top right-hand corner of the course player, and then by selecting Request a refund.
When you submit a refund request, please be sure to include the course URL.
For answers to commonly asked questions we receive regarding a refund’s status, please click here.